There are a couple of ways you can download leads from Facebook but firstly you need to make sure you have the permission to do so:
Make sure you are eligible to download leads within Facebook
- Go to Business Manager
- Business settings and then integrations
- Lead access and assign people
If you’re in the new page experience:
- Go to the meta business suite
- Click all tools
- Instant forms
- Then download the forms from here (by form)
If you’re in the old page experience:
- Go to your Facebook page
- In the left-hand panel select publishing tools
- Go to lead ads forms and then forms library
- Then download the forms from here (by form)
If you’re doing it in ads manager
- Go to ads manager
- Select the lead gen campaign
- Navigate to the ads tab
- Then download leads by creative
Find out more about Paid Social.