Role Summary
We began our relationship with Asda over 40 years ago and have supported Asda in their growth journey to become one of the biggest supermarket chains within the UK.
We are mainly responsible for in-shop POS comms but do work across multiple media disciplines including print, social media and digital. We have daily contact with the client via email and formal WIP sessions, as well as attending various briefing sessions working collaboratively with the marketing and category teams.
You might be asking, what does a typical day look like? For us a typical day is all about supporting our Asda clients through the day-to-day management of the account, from writing briefs to billing, briefing our creative teams through to photoshoots.
You’ll be working across a wide variety of projects, so you can be sure that every day will offer fresh opportunities to learn something new and you will be an integral part of delivering POS excellence right from the start.
Key Responsibilities of the Role
- Act as a key point of contact for assigned projects, supporting the Senior Account Manager/Account Director where appropriate
- Develop relationships with stakeholders at varying levels, ensuring consistent client satisfaction and positive feedback
- Build and maintain strong, trusted client relationships through clear, confident communication
- Manage day-to-day client queries, feedback, and expectations with professionalism and efficiency
- Execute multiple fast-paced projects across a large client with multiple stakeholders
- Support with the delivery of projects from resource requests, brief writing, creative development and presenting work to clients
- Deliver projects with excellence (error free, on brief, on budget, on time)
- Accurate financial management, forecasting and estimating
Skills Required for the Role
- Adept client management skills (manages expectations, builds trust, communicates well)
- Possesses tenacity and drive required to see a job through to the end
- Highly intelligent, but also has a good dose of common sense
- Excellent attention to detail
- Can juggle multiple tasks, but knows when to raise a hand for help
- A natural team player who fits well into a collaborative, friendly team
- Holds a curious mind, hungry to learn and experience new things
- A desire to grow, develop and expand their role.
- Thrives in a fast-paced industry and company.
- Driven, positive, proactive, upbeat team player willing to roll their sleeves up.
The package
- Competitive salary based on experience
- 25 days holiday (excluding Bank Holidays)
- Your birthday off
- Flexible working (Minimum 3 days a week in the office)
- Private health care with Aviva
- Pension with Aviva – 3% employer, 5% employee
- Regular social events
How to Apply
Think you’ve got what it takes? Prove it. Please send your CV through to jobs@creativerace.co.uk
