Account Manager

Role Summary

The Account Manager will report directly into the Account Director and join a team of established account handlers.

We began our relationship with Asda over 35 years ago and have supported Asda in their growth journey to become one of the biggest supermarket chains within the UK.

We are mainly responsible for in-shop POS comms but do work across multiple media disciplines including print, social media and digital. We have daily contact with the client via email and formal WIP sessions, as well as attending various briefing sessions working collaboratively with the marketing and category teams.

You might be asking, what does a typical day look like? For us a typical day is all about supporting our Asda clients through the day-to-day management of the account, from writing briefs to billing, briefing our creative teams to photoshoots.

You’ll be working across a wide variety of projects, so you can be sure that every day will offer fresh opportunities to learn something new and you will be an integral part of delivering POS excellence right from the start.

Responsibilities

• Ensuring our client satisfaction is always glowing and our output top notch
• Build core relationships with key clients of varying levels
• Execute multiple fast-paced projects across a large client with multiple stakeholders
• Lead the delivery of projects from resource requests, brief writing, creative development and presenting work to clients
• Deliver projects with excellence (error free, on brief, on budget, on time)
• Financial management, forecasting, estimating and business generation

The Package

• Competitive salary based on experience
• 25 days holiday (excluding Bank Holidays)
• Your birthday off
• Hybrid working with at least three days per week based in our Leeds office
• Private health care with Vitality
• Pension with Aviva – 3% employer, 5% employee
• Regular social events

Skills

Building and maintaining client relationships, strong business acumen, guiding strategy & creative need to be your forte. You’ll need to be comfortable with multitasking and be able to deliver multiple creative projects on time, on budget and on brief. We’re looking for the following skills and experience:

• Adept client management skills (manages expectations, builds trust, communicates well
• Possesses tenacity and drive required to see a job through to the end
• Highly intelligent, but also has a good dose of common sense
• Excellent attention to detail
• Can juggle multiple tasks, but knows when to raise a hand for help
• A natural team player who fits well into a collaborative, friendly team
• Holds a curious mind, hungry to learn and experience new things

Our behaviours and values

• Resourceful – solve problems using their own initiative.
• Accountable – take responsibility for the outcome of projects.
• Curious – think ahead and act proactively.
• Engaging – collaborate with clients and colleagues.
• A desire to grow, develop and expand their role.
• Thrive in a fast-paced industry and company.
• Driven, positive, proactive, upbeat and a team player willing to roll their sleeves up.

About Us

We are CreativeRace, the experts in strategy, performance, and creativity for brands in a hyper-connected world.

Our work is meaningful. We don’t just add to the noise or create art for art’s sake – just creatively driven work with impact that truly changes customer behaviour.

We find the sweet spot where brand and performance meet, producing creative work across TV, print, digital and social that delivers results and predictable outcomes time after time.

Our independence, unique perspective, and collaborative ways of working lead to decisive solutions that remove the risk from the brave choices.

How to Apply

Think you’ve got what it takes? Prove it. Please send samples of your best work through to jobs@creativerace.co.uk.