Account Manager

About Us

We are CreativeRace – a buyer marketing agency. Our entire essence is to unite brands with buyers. We bring a deep understanding of buyers and how they behave to deliver exceptional creative & content that performs. We bring clarity to complex buying decisions, simplifying the messy and often overlooked tensions that shape human decision making and ultimately purchase decisions.

Role Summary

The Account Manager role will report directly into the ASDA Account Director and will join a team of established account handlers.

We began our relationship with Asda over 40 years ago and have supported Asda in their growth journey to become one of the biggest supermarket chains within the UK.

We are mainly responsible for in-shop POS comms but do work across multiple media disciplines including print, social media and digital. We have daily contact with the client via email and formal WIP sessions, as well as attending various briefing sessions working collaboratively with the marketing and category teams.

You might be asking, what does a typical day look like? For us a typical day is all about supporting our Asda clients through the day-to-day management of the account, from writing briefs to billing, briefing our creative teams through to photoshoots.

You’ll be working across a wide variety of projects, so you can be sure that every day will offer fresh opportunities to learn something new and you will be an integral part of delivering POS excellence right from the start.

Responsibilities

• Ensuring our client satisfaction is always glowing and our output top notch
• Build core relationships with key clients of varying levels
• Execute multiple fast-paced projects across a large client with multiple stakeholders
• Lead the delivery of projects from resource requests, brief writing, creative development and presenting work to clients
• Deliver projects with excellence (error free, on brief, on budget, on time)
• Financial management, forecasting, estimating and business generation

The Package

• Competitive salary based on experience
• 25 days holiday (excluding Bank Holidays)
• Your birthday off
• Hybrid working with at least three days per week based in our Leeds office
• Private health care with Aviva
• Pension with Aviva – 3% employer, 5% employee
• Regular social events

Skills

Building and maintaining client relationships, strong business acumen, guiding strategy & creative need to be your forte. You’ll need to be comfortable with multitasking and be able to deliver multiple creative projects on time, on budget and on brief. We’re looking for the following skills and experience:

• Adept client management skills (manages expectations, builds trust, communicates well
• Possesses tenacity and drive required to see a job through to the end
• Highly intelligent, but also has a good dose of common sense
• Excellent attention to detail
• Can juggle multiple tasks, but knows when to raise a hand for help
• A natural team player who fits well into a collaborative, friendly team
• Holds a curious mind, hungry to learn and experience new things
• A desire to grow, develop and expand their role.
• Thrives in a fast-paced industry and company.
• Driven, positive, proactive, upbeat team player willing to roll their sleeves up.

Our values

Our values are at the heart of everything we do. They define not just who we are, but who we’re not. What we stand for, and what we’ll stand against.

We are team players

We take responsibility, collaborating with respect at all times. We’re in this together no matter what happens and work towards common goals for the greater good of the team.

We build trust

Through honesty, integrity and transparency we build long term relationships. We listen and learn, letting our actions reflect our intentions.

We strive for excellence

We strive to be the best in our fields of expertise and set the highest possible standards. We hold ourselves accountable.

We apply intelligence

We apply reason and rationale to everything we do, showing initiative and curiosity.

How to Apply

Think you’ve got what it takes? Prove it. Please send your CV through to jobs@creativerace.co.uk.